Returns & Exchanges
At ARM Building Supplies, we are committed to providing high-quality construction materials and tools for your home projects. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange.
Verify Eligibility
Ensure your building materials are in their original packaging, unused, and in resalable condition before initiating a return.
Contact Support
Email our customer service team with your order number and photos of the items to receive a Return Merchandise Authorization (RMA) number.
Pack and Ship
Securely package your items with the RMA clearly marked on the exterior and ship them back to our main distribution center via a tracked carrier.
Inspection and Refund
Our warehouse team will inspect the materials for quality assurance; once approved, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing